Head of Global Partnerships and Strategic Alliances

Job responsibilities

Center of Expertise Creation and Management:

• Establish and oversee a Center of Expertise dedicated to partnership management with Agency Networks.
• Create tools, training programs, collaboration methods, and financial reporting standards to help local commercial teams maximize partnership value.
• Serve as the primary resource for expertise in partnership management, providing guidance and support to internal stakeholders.

Strategic Planning and Execution:

• Develop and implement strategic initiatives for Agency Networks development and management.
• Monitor market trends, competitor activities, and industry changes to inform strategic decision-making.
• Research and identify potential partners landscape and build a roadmap for global expansion.

Sales and Marketing Activities:

• Lead comprehensive sales and marketing efforts to expand cooperation with Agency Networks worldwide.
• Establish and maintain strong, long-term relationships with global partners to ensure ongoing collaboration and mutual success.
• Oversee the lifecycle of partnership contracts, ensuring compliance with terms and addressing any issues that arise.
• Represent the company at industry events, conferences, and trade shows.

Performance Monitoring and Reporting:

• Monitor the performance of partnerships against agreed-upon metrics and KPIs, such as revenue growth, market expansion, and customer acquisition.
• Identify areas for improvement and optimization, implementing corrective actions as necessary to drive results.
• Provide regular reports to senior management on the status and outcomes of partnership activities.
• Proactively seek opportunities for process improvement and optimization within partnership management and business development functions.

Cross-Functional Collaboration:

• Collaborate closely with cross-functional departments, including Sales, Marketing, Product Development, Operations, and others to ensure alignment and synergy across business functions.
• Serve as a bridge between internal teams and external partners, facilitating communication and collaboration to achieve common goals.

Key qualifications

• Bachelor’s degree in Business, Marketing, Hospitality, or a related field. MBA or equivalent advanced degree is a plus;
• Relevant experience. Minimum of 3-6 years of experience in business development or account management of Travel Agencies and Travel Agencies Networks (global ones or European), within the travel industry;
• Proven track record in building strategies and managing teams of account managers;
• Strong understanding of the global B2B travel industry and competitive landscape;
• Experience in developing and implementing sales and marketing strategies;
• Ability to work cross-functionally with various departments and teams;
• Proficiency in CRM software and Microsoft Office Suite;
• Languages. Advanced English;
• Readiness for business trips. 20 – 25% of working time might be required to attend global events.
• Personal skills. Strategic thinker with a results-driven mindset, strong negotiation and relationship-building skills, excellent communication and presentation abilities and effective project management skills to coordinate and oversee multiple projects simultaneously;
• Analytical skills. to monitor and assess key performance metrics;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.

We offer you

• Flexible schedules and opportunity to work remotely;
• Ambitious and supportive team who love what they do, appreciate each other, and grow together;
• Internal programs for adaptation and training, development of soft skills, and leadership abilities;
• Partial compensation for participating in external training and conferences;
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
• Corporate prices on hotels and travel services;
• MyTime Day Off — an extra non-working day without loss of compensation.

Apply today!